Mahindra Logistics

Employee transportation solution to a leading global end to end IT transformation, consulting and business process services provider.


A leading global end-to-end IT transformation, consulting, and business process services provider and a pioneer in Indian Market. The Leading global IT giant has 1,70,000 employees spread across India. They have a fleet of more than 250 cars in Pune for employee transportation at 7 different sites. The company has been working with 6-8 vendors. They realised that they need a standalone partner who can bring in standardisation, can quickly adapt to the operations, and act promptly to match the scale-up.


  • Delays in Pick-ups and drops
  • Higher employee transportation cost
  • Managing multiple touchpoints with different vendors


  • The calculations of the service charges based on “Cost Per Boarded Employee” - Alyte studied the operational processes and operational data including logistics spend on transport for an initial period - which was shared by the customer - The cost per head per trip is worked out on the above basis with all conditions built-in for change in occupancy, number of employees, diesel rate, and demographic spread of employees - Alyte took over the complete fleet and helpdesk operations – with the technology brought in by the customer
  • Scaling up the count of vehicles to 350+ nos. for employee transportation, to take up 50% share of the transport business
  • Dedicated project management team set up camp in Pune to ensure vehicle ramp up as per the committed timelines
  • There were several attacks on our BA manager who was working to induct the fleet on-site to stop Alyte from starting operations for which Alyte took support from local authorities to ensure operations happens as per set timelines


  • Simplicity in Billing - Simplified billing due to CPBE model and complete transparency in operations
  • Single Ownership - The entire onus of efficient operations will lie with Alyte to recommend changes due to variations in occupancy and routing, which needs to be supported by the customer
  • Cost Benefits due to consolidation of Business Partners
  • Flexibility By implementing different operating models at different sites which worked best for customers like per trip non AC, per km, Per headcount
  • Safety & Compliance – monthly audits of drivers and vehicles ensuring safety & compliance
  • Standardisation of complete operations, MIS, operating SOP’s also
  • Reliability By taking complete responsibility for the entire operations starting from Supply to compliance and routing to technology
  • Ease of review mechanism – It was easy for customers to review a single partner Alyte than having multiple vendors to review every month. Ease in Implementing any change in process or address issue
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