Revolutionizing FMCG Logistics: Innovations in Warehousing & Distribution

FMCG products are closely associated with direct end users. The influence of consumer preference, like and dislike, demography, seasonality, brand, marketing etc. are peculiar. The volume of products and movement of goods is quite large, in comparison with other type of products, and distribution channels are wide and complex. Hence, the scope and role of a logistics service provider is crucial.
In this case, the client had over 3,500 Stock Keeping Units (SKUs) across product categories, 25,000 pallet positions, and a throughput of 33,000 MT/month, serving 120 distributors across three regions, and dispatching around 45 trucks daily. Due to the complexity of the logistics system, the client was facing several challenges related to workforce productivity, vehicle availability during peak seasons, maintaining zero damages, and ensuring on-time delivery.

Redefining FMCG Logistics with our Integrated Warehousing and Distribution Solutions

Warehouse Redesign & Process Optimisation:

To optimize storage space and enhance operational efficiency, we installed strategic racking solutions. Additionally, we deployed IoT sensors to streamline and monitor the utilization of equipment.

Logistics Dexterity:

Our dexterity centres in warehouses are aimed at boosting the productivity of the workforce by elevating their capabilities through our comprehensive training programs. These programs cover project information, safety awareness, product knowledge, and proficiency with IT tools. Additionally, employees are trained in NCR processes, ‘5 Senses’, and skill enhancement such as hand-eye coordination, hand-to-hand coordination, and inspection procedures.

Automation Initiatives:

We seamlessly implemented palletised loading and dispatch through forklifts, optimising efficiency. Additionally, we leveraged AR & VR technology for comprehensive safety training, and successfully completed the pilot for voice picking, resulting in productivity and process improvement.

Sustainability Initiatives:

As part of our commitment to sustainability, we implemented our ACE initiative that focuses on optimising energy usage and reducing costs across our operations. Our in-house sewage water treatment system efficiently processes wastewater
and repurposes it for gardening and other usage.

Igniting Success: Driving Profitability and Efficiency

On-time delivery improved from 96% to 99.6%
Inventory accuracy improved to 99.94%
Order fulfilment rate improved to 99.5%
Zero handling damages
Managed 30% increment in demand during peak season
Productivity improved by 13%

Pioneering sustainable operations and innovative automation initiatives, our integrated warehousing and distribution solutions are Igniting Success for the leading FMCG company. With enhanced on-time delivery, increased productivity, and improved customer satisfaction, we are poised to continue delivering exceptional value to our customers and shaping the future of FMCG logistics.