In a way, that is what we essentially do. We believe that the success of a company lies in the success of its employees. We focus on Igniting Success for our employees by empowering them to deliver, be customer centric, build their capabilities & skillsets and develop a growth mindset.
‘Collective Growing’ - these words aptly define our approach for Igniting Success for our partners. Our partners are the backbone of our company. They are a very critical stakeholder for us, and we strive to grow them through various developmental initiatives and collaborative opportunities.
We simplify the complexity of delivering excellence and promises on-time, every time. Our solutions are tailor-made to meet the unique needs of our supply chain and people mobility customers.
We ensure optimum productivity and high performance with our operational excellence capabilities. Our tech-integrated and automated operations give complete visibility to our customers. Our advanced data analytics significantly enable effective decision making. Our diverse industry expertise and pan-India presence ensure maximum scalability. Our focus on sustainable operations in transportation, warehousing as well as in people mobility supports our goal of being carbon neutral by 2040 and building a better tomorrow. Our ‘Customer First’ approach helps us weave the strands of trust, transparency, safety, and flexibility that ensures efficiency in all our operations. We orchestrate every element, enabling our customers to be in control of their supply chain, Igniting Success.
COVID-19 disrupted our business significantly, but we persevered, despite lockdowns and the plummeting rate of freight movement, ensuring delivery of consignment as per our commitment to customer without any hassle. Some of our significant projects were:
Our team arranged a pickup in Scotland, managed the repacking for airworthy carriage efficiently, completed customs clearance and handed over the consignment to the airline – all within a day! The consignment arrived in Mumbai in due time. From the shipper’s factory in Scotland to the Mumbai airport, we had managed the delivery within a span of two days.
We were required to transport 175 tonnes of cargo in six days. The pandemic created enormous challenges – from the flights being cancelled and freighters being grounded for 20 days, creating a huge backlog of cargo and an increase in the freight rate. Despite these obstacles, our team diligently carried out the operations, meeting the deadline, that too at the agreed bid rate. We ensured door-to-door movement and delivered 80% of the material at the right time, helping our customer meet set targets within a record time of five days.
We offer our customers a wide array of customisable solutions. We are adept at handling primary assembly and sub-assembly with contract packaging across industries.
Recently, we handled a last-minute request from our customer by extending the engine production line by a few hours. Our team despite having left the site after their day shift, rushed back to complete the task, ensuring no halts in production. Our team’s unwavering spirit and relentless efforts, defines customer centricity at Mahindra Logistics.
Produced post-office hours, ensuring no delays in production the next day