900
%closure of unsafe
act & condition
100
%increase in
training person-hours
TO BECOME AN ORGANISATION FREE OF ACCIDENT, OCCUPATIONAL DISEASE, AND POLLUTION.
LIFE Impacting Injuries and Fatalities Elimination is our key safety initiative driven by 15 safety standards, it enlists the involvement of our Safety Committee Lead, Business Vertical Heads, Safety Officers, and Site Managers at top 70 MLL sites pan India. Read More
The health and safety of our people is both a top priority and a promise. Governed by our EHS Management Policy, we address these aspects through programmes for recording near-miss events and incidents, Kaizen, as well as safety observation tours and inspections.
Our operations are Integrated Management System (IMS) certified, which is a combination of three international standards, ISO 9001:2015 (Quality Management System), ISO 14001:2015 (Environmental Management System) and ISO 45001:2018 (Occupational Health and Safety Management System). We demonstrated successful sustenance of IMS during the online audit conducted at 108 locations and the Head Office in March 2024.
Our EHS Management Policy and our management approach define the governance setup under which we have created a Safety Management System (SMS) followed by each of our business functions. It organises, Safety Policy, Safety Promotion, Safety Risk Management and Safety Assurance in such a way as to provide an all-encompassing framework for ensuring safety of our people and our assets.
Our Safety Management System
Safety Policy
Safety Risk Management
Safety Assurance
Safety Promotion
Safety Policy
The policy outlines our commitment and approach to managing environment health and safety across our operating locations. The goal is to eliminate the hazardous elements which disturb the peaceful working culture of the company and help it in its development as well as in growth in safety culture. Overall, it creates a positive and safe atmosphere for all individuals by applying safe methods, processes, and organisational structure to meet safety goals. Read More
Safety Risk Management
We manage and mitigate safety risks by identifying possible hazards and undertaking a thorough risk assessment, supported by job safety analysis and a work permit system.
Hazard assessment
- We have implemented Behavioural Based Safety (BBS), Hazard Identification and Risk Assessment (HIRA), and electrical safety management systems at MLL. These help us identify the potential for incidents and help us take steps as proactive approach to mitigate the risks
- A safety dashboard helps us keep tabs on key statistics regarding our safety performance and major risk parameters
Job safety analysis
- We conduct job safety audits across our logistics verticals on a periodic basis
- Our personal protective equipment, contractor management and transportation safety initiatives follow the Lock Out Tag Out (LOTO) approach, enhancing the levels of security and accountability within the system
Permit to work
- Under permit-to-work (PTW) system, we ensure tighter controls over tasks assigned and carried out by our frontline workers, ensuring better safety performance.
Safety Assurance
Our Incident Management Team (IMT) at the regional and national level closely monitors incidents and suggests mitigative steps to be implemented at our sites across the country. We continue to enhance our safety performance and culture by creating various chains of command and teams across the organisation.
Safety Promotion
We make sure to proactively promote our culture of safety by keeping it top of the mind of our people, especially frontline workers, through initiatives like training, certifications, internal awareness campaigns, and more.
- We have created an Augmented Reality/Virtual Reality (AR/VR) fire safety training module.
- We have also developed competency training programmes like defensive driver training, first aid, firefighting, emergency preparedness and forklift driving to train our people.
- Our activities include various digital initiatives to enhance safety, using AR/VR technology, for instance M-Safe and BI Dashboard for safety lead and lag indicators reporting; AR/VR Safety training modules like Fire safety, Electrical safety, and Material Handling Equipment (MHE’s) Safety Training Module for awareness and basic knowledge on Fire safety, electrical safety and Forklift safety and material handling safety respectively
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